Most frequent questions and answers
How can I pay?
Mainly we accept payments via SWIFT transfer.
We will start your project after a 50% prepayment. At the end of the project, you pay the 50% balance.
In case of long term cooperation we can do one monthly payment.
Can I sign an NDA?
Of course. If your project is confidential, we will happily sign a non-disclosure agreement with you.
We are very careful in this matter, as we understand how important it is to keep future projects confidential.
How can I start a project?
Everything is very simple. To start your project, leave your contact details or write to us by email. Our contact manager will quickly get back to you and start working with you to arrange the transfer of your project’s materials so we can make an accurate estimation and lead time.
In addition to collecting all of the necessary information to begin your project, we will arrange all Skype calls and correspondence to be sure that we have everything necessary to start.
After that, you will receive an exact schedule of work, and a team of artists will begin work on your project
What type of file do you accept?
We accept all types of files. Just leave the conversion to us. We can even work with 2D drawings or hand sketches. The presentation form is not as important as the clarity of the presentation. So feel free to send us what you have. Often we work on client’s mood boards and implement the design in our studio.
May i get 3D scene of my project after its finished?
Yes. This is possible. But you cant use it for commercial purposes
Who buying 3d models for projects if it needs?
We buy models for no more than 30$. Usually, this is enough for 3-4 high-quality models. We also have our own database of models, which has almost everything you need.
Models over 30$ are bought by the customer.
How we will communicate?
We use various tools for communication, ranging from mobile messengers to the usual and very efficient e-mail.
What is the delivery time frame?
Typically, we schedule one week for a project of any complexity.
Keep in mind that you will see the first photorealistic result in 2-4 days!